NPAG

Client Engagement Administrator

Remote from Washington D.C. / DMV Area

NPAG is a consulting firm at the intersections of talent strategy, executive search, organizational development, and leadership & organizational capacity building. NPAG is dedicated to serving mission-driven organizations at the leading edge of movements for social change. Our core business is expanding the capacity and diversity of nonprofits by helping them build teams of leaders, changemakers, connectors, and disruptors to advance the missions they serve.

Over our 20 years in business, we have developed a team and company platform that is distributed and closely connected virtually from all regions of the U.S., and mobile as needed, to serve clients in their home communities. We offer a creative, energetic, family-friendly workplace environment – our 30 staff span all regions of the U.S. and around the globe, and represent a wide diversity of experiences, perspectives, identities, and both functional and subject areas. This allows us to provide the highest quality services with a full range of flexibility that results in a sector-leading value proposition for our clients and employees.

The strength and diversity of our team translates directly to the measurable impact of our work building healthy organizations in the mission-driven sector. Our clients do critical work, and we help them not just to identify and attract top talent, but to better understand the landscape of challenges and opportunities they face by effectively tapping the wisdom of diverse networks of leaders. The results speak for themselves, and to cite just one measure, over 70% of our placements since 2020 identify as Black, Indigenous, or people of color, and nearly 80% are women.

CEA ROLE

NPAG has grown significantly since its founding in 2002, with accelerated growth in the last two years. This growth and success presents a need for a Client Engagement Administrator (CEA) to provide administrative and project management support to one of our homeroom teams led by our CEO.

This position will be a part of NPAG’s Core Support/Operations Team and report directly to CEO Katherine Jacobs. The CEA will support Executive Office responsibilities, administrative duties, client engagements, and her homeroom team with project management, scheduling, client communications, and development and delivery of client materials. This role will require a detailed understanding of Katherine’s portfolio of work, and the CEA will be an active team member of those client engagements. The CEA will assist Katherine in organizational-wide activities, in addition to developing and managing project timelines and work directly with clients to coordinate complex interview schedules and other critical meetings per established project plans. This role will also provide support to Katherine and her homeroom team with facilitation (both technical and administrative) support during key client meetings, help to finalize and prepare client materials for delivery, and assist with sensitive client, candidate, and team communications. The CEA will spend about 70% of their time supporting client engagements and the homeroom, about 15% of time on Executive Office duties, and about 15% of time on administrative duties. The distribution of time spent in one of these categories will fluctuate depending on quarterly priorities.

TO APPLY

Learn more about our team and our purpose at: npag.com

Interested candidates are invited to submit a cover letter sharing more about their interest in the opportunity and relevant experience, along with their resume via NPAG’s candidate portal.

NPAG is an equal opportunity employer that values diversity and strives for authentic inclusion. NPAG does not discriminate in employment based on any individual's race, socioeconomic status, national origin, color, disability, religion, gender, age, marital status, sexual orientation, or gender identity and encourage all candidates to apply.

Our Lead